You may return most new, unopened items within 8 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Beyond 8 days we do not offer refunds under any circumstance.
Returned items must be unworn and UNWASHED. They must be returned in their original packaging with TAG. Items that appear worn, or that have stains, smell of cigarette smoke, dog hair or odors, etc will not be accepted. If an item has been worn once or the tags have been removed it will not qualify for a return.
*Not available to return for Sale items, coupon applied order, pre-ordered items and outlet items. Thank you! (세일폭이 큰 세일상품, 아울렛 상품은 약간의 하자가 있을 수 있으며 이는 반품 교환의 사유가 되지 않습니다)
Preorder items can not be returned. 솔트워터 등의 프리오더 제품, 아울렛 제품은(경미한 하자 포함) 반품 교환이 불가합니다.
Please email us Hello@milkandchat.com for return request .